Welcome to SwatchXAP Store.
By accessing or purchasing from this website, you agree to the following Terms & Conditions.
1. Service Nature
This website provides watch purchasing, proxy buying, and related product sales services.
2. Product Information
We strive to ensure that product descriptions, images, and pricing are accurate. However, due to:
- Exchange rate fluctuations
- Supplier updates
- Product availability changes
information may change without prior notice.
3. Orders & Payments
- Orders will only be processed after payment is successfully completed.
- Unpaid orders may be automatically cancelled.
- We reserve the right to review or reject suspicious transactions.
4. Proxy Purchase Disclaimer
Some products are sourced through proxy purchasing channels and may require longer shipping times.
By placing an order, customers acknowledge and accept possible:
- International shipping delays
- Customs inspections
- Supplier stock shortages
- Product discontinuation
If a product becomes unavailable, we may offer a refund or replacement solution.
5. Shipping & Delivery
Estimated delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Courier issues
- Public holidays or peak seasons
6. Refunds & Returns
Except for incorrect or damaged items:
- Orders are generally non-refundable
- Returns due to personal preference are not accepted
- Sale or discounted items are non-refundable
Customers must contact us within 48 hours after receiving damaged or incorrect products.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipping information
- Using valid payment methods
- Not engaging in fraudulent activities
We reserve the right to cancel orders or restrict accounts for suspicious behavior.
8. Intellectual Property
All website content including:
- Images
- Logos
- Designs
- Written content
may not be copied, reproduced, or used commercially without permission.
9. Limitation of Liability
We are not liable for:
- Third-party payment gateway failures
- Shipping delays
- Force majeure events
- Losses caused by incorrect customer information
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
11. Contact
For any inquiries or support, please contact us through our website customer service channels.